Cancellation Policy

Effective Date: 01 January 2026

At ELVION INNOVATIONS LLP, we value transparency and customer satisfaction. This Cancellation Policy explains the terms under which services may be cancelled.

1. Service Cancellation by Client

Clients may request cancellation of services by sending a written request to:

📧 Email: seva@divyomm.com
📞 Phone: +91 9833821122

Cancellation requests must include payment details and project reference (if applicable).

2. Cancellation Before Work Begins

  • If cancellation is requested before the project or service has started, a refund may be issued after deducting administrative or processing charges.

  • Any advance amount paid may be partially refunded depending on internal processing costs.

3. Cancellation After Work Has Started

  • If cancellation is requested after work has begun, charges will apply based on the amount of work completed.

  • If the project is near completion, cancellation may not be eligible for refund.

  • Customized or digital services once delivered cannot be cancelled.

4. Subscription Services (If Applicable)

  • Subscription services must be cancelled before the next billing cycle.

  • No refunds will be provided for the current active billing period.

5. Company-Initiated Cancellation

ELVION INNOVATIONS LLP reserves the right to cancel services if:

  • Terms & Conditions are violated

  • Fraudulent activity is suspected

  • Required information is not provided by the client

  • Payment is not received

In such cases, partial refund decisions will be made at the company’s discretion.

6. Processing Time

Approved cancellations and refunds (if applicable) will be processed within 7–14 business days.

7. Contact Us

For cancellation requests or queries:

ELVION INNOVATIONS LLP
📧 seva@divyomm.com
📞 +91 9833821122