Shipping Policy

Effective Date: 01 January 2026

At ELVION INNOVATIONS LLP, we are committed to delivering products and services efficiently and securely. This Shipping Policy outlines the terms related to shipping and delivery.

1. Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed on Sundays or public holidays.

  • You will receive a confirmation once your order has been dispatched.

2. Shipping Timeline

Estimated delivery times:

  • Within Kerala: 2–4 business days

  • Within India: 4–7 business days

  • International Shipping (if applicable): 7–15 business days

Delivery times may vary depending on courier services and location.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.

  • Free shipping may be offered during promotional periods.

4. Delivery Delays

We are not responsible for delays caused by:

  • Courier service issues

  • Natural disasters or unforeseen events

  • Incorrect address provided by the customer

5. Incorrect Shipping Information

Customers must provide accurate shipping details.
We are not liable for orders delivered to incorrectly provided addresses.

6. Damaged or Lost Shipments

If your order is:

  • Damaged during transit

  • Lost in shipping

Please contact us within 48 hours of delivery with photos and order details.

We will investigate and provide a replacement or appropriate resolution.

7. Digital Products / Services

For digital services or products:

  • No physical shipping is involved.

  • Delivery is made electronically via email or online access.

8. Contact Information

For shipping-related queries, contact:

ELVION INNOVATIONS LLP
📞 +91 9833821122
📧 seva@divyomm.com